Our Vision
Here at Squaretalk, we have been a decentralized team for a while now. We believe it suits our international footprint to work together virtually. It is also at the core of our vision to provide a flexible, secure, and reliable platform managing business processes for BPO Contact Centers
Whether BPO teams are remote or on-premise they require a multitude of different software platforms to efficiently manage outsourced communications for their clients. Squaretalk’s solutions for voice, text, chat, and messaging not only provide these core services but are built for integration.
Key to our success is our ability to easily integrate with nearly every business communication software available. Today we are taking this one step further with “Lynx” our graphic-based integration studio that allows virtually anyone to design and deploy complex workflow automation with a few clicks.
With powerful cloud communication tools, flexible solutions for decentralized teams and the ability to integrate easily with leading communications platforms Squaretalk is delivering on its promise to make the world square.
Squaretalk Leadership
The Squaretalk Management Team and Board of Directors bring years of experience and know-how in product design and software innovation
Elie Rubin
Chief Executive Officer
Elie Rubin is the CEO and co-founder of Squaretalk. Elie has a track record of 10 years leading a hyper-growth bootstrapped StartUp and has been a multi-faceted entrepreneur in Israel over the past 18 years. Elie holds a BA from York University Toronto and an MBA from Hebrew University.
Founder & CEO
Elie founded Squaretalk to empower businesses in their interactions with customers. Before Squaretalk, he managed large scale projects in Banking, VoIP and Telecom.
Elie holds a BA from York University Toronto and an MBA Hebrew University.
elie.r@squaretalk.com
Chief Administrative Officer
9 Years experience as Chief Administrative Officer and Head of Finance. Skilled negotiator, finance and operations manager. Holds a BA from Hebrew University
irena@squaretalk.com
Chief Business Officer
10 Years experience leading international business development and strategy for cutting edge technology companies including AnyClip Media and Blink.gg.
Gavin is a member of the Academy of TV Arts and Sciences (EMMY)
gavin@squaretalk.com
IT Director
Over 10 years of experience building complex IT infrastructures and products. Prior to Squaretalk, Baha was a Team Leader and network administrator for leading companies including BMW Group, in various mission-critical public and private organizations.
Baha holds a MSc in Computer Science.
baha@squaretalk.com
VP R&D, Head of Product
Over 10 years as a startup founder, CTO and R&D leader. A repeat entrepreneur, Nathan is passionate about building great experiences and leads our product, R&D and design teams.
Nathan served in an elite technology unit in the IDF
natan@squaretalk.com
Senior Sales Manager
12 years of sales leadership. An experienced entrepreneur Isaac excels in designing and implementing powerful sales strategies.
Isaac has a BA in from Anahuac University Mexico.
isaac@squaretalk.com
Head of Customer Success
Over 10 years as an entrepreneur and customer success leader. Idan is an expert at understanding clients and structuring solutions to meet their needs.
Idan holds a BA from the Open University Israel.
idan.elram@squaretalk.com
Talent Development
5 years experience in HR and talent development. Zlati is a expert recruiter and manpower strategist who has built comprehensive onboarding, assessment and administrative processes.
Zlati holds a BA and Masters from Sofia University, St. Kliment Ohridski
zlatomira@squaretalk.com
Business Process Outsourcing (BPO)
Integration
We believe that solid integrations breed success. Every company works differently and the more flexible we can be, the easier it is for us to add value.
Data / BI
We believe there is nothing like data to gain insights into your business. So we
provide our partners with data and insights on every facet of their communication funnel.
Agent Insights
We believe that getting the most out of your workforce requires knowing where each person is most likely to succeed. We provide insights and technology that allows managers to place the right person in the right place and watch them flourish.
Team Management
For us this is the future. Call Centers invest weeks, sometimes months training and qualifying agents. Streamlining this process and improving agent retention and ROI will be a groundbreaking value for BPOs.
Work From Home
Security
Enabling reps to work on the widest variety of projects from home is key to democratization of the workspace. By providing end-to-end encryption and military-grade security we ensure sensitive data is protected at the highest level.
Connectivity
Every worker who chooses to work from home requires reliable connectivity. This is why we monitor all agents’ remote infrastructures in real-time and provide solutions to improve performance.
Opportunities in the Developing World
Stable Employment
BPOs provide solid, stable jobs in the developing world where this kind of employment is not always available. We are creating tools to encourage and foster this kind of opportunity.
Generous Salaries
BPOs can pay above-average salaries and still offer competitive prices to major international brands. This drives more growth and prosperity in the developing world, a goal we are proud to support.
Professional Growth
BPOs being large operations offer opportunities for professional growth in many areas. Technology support, IT, Customer service, Sales and more. This is another clear road to prosperity in the developing world.
Team Values
Transparency
Working remotely requires the highest level of transparency. With open communications between all members of our crew, we foster the team spirit and sense of ownership to drive us all to succeed.
Openness
We strive to create the needed space for every team member to share their thoughts and feelings. We encourage the acceptance of all opinions and are energized by open and enthusiastic exchanges of ideas.
Flexibility
We adapt quickly to dynamic circumstances while keeping the same high level of quality service. We encourage each team member to grow and develop professionally and enable them explore new areas that interest them.
Diversity
One of our major strengths is our diversity. Sitting in Jerusalem and Sofia we represent a truly multi-cultural team. We speak 6 different languages represent 4 continents and 3 major religions. Everyone has room to excel and is celebrated for who they are.
Global Reach
We are happy to serve customers and partners wherever they are. Our wide community of clients, partners, and providers allows us to deploy quickly in any time zone and factor geographical context and specifics.
Contact us
USA
Suite 102, 153 2nd Street
Los Altos, CA 49022
info@squaretalk.com
Info: +1 212 203 0066
Sales: +1 917 963 8688
Israel
Tzeret Street 15
Jerusalem, 93463
info@squaretalk.com
+972 722 463 700
Bulgaria
133 Todor Alexandrov Blvd
Sofia, 1309
info@squaretalk.com
+359 2 491 61 30
UK +44 20 3695 3434