Multi-Channel Messaging

Reach 98% Open Rate

Never miss an opportunity to continue a conversation, resolve a problem or provide timely support. Interact with your customers along their journey on the channels and at the times they prefer.

Express

Express

Multi-Channel Messaging

Reach 98% Open Rate

Never miss an opportunity to continue a conversation, resolve a problem or provide timely support. Interact with your customers along their journey on the channels and at the times they prefer

Discover the power of multi-channel messaging

Meet your customers wherever they are: SMS, WhatsApp, Telegram, WeChat, Viber

Integrate

Detect Active Numbers

Send Multi-Channel Message

Measure Results

Express - Messaging for Your Contact Center BPO

Integrate Express into your contact center and maintain a connection with your customers wherever they are, whatever device they are on, and via the platform they prefer.

Track Outreach

Track delivery of messaging and gain insights into your customer support and marketing campaigns via API or the Express platform.

Engage Your Customers


Deliver instant notifications including financial reports, callback meeting reminders and package delivery to keep your customers updated and engaged.

Enable Interaction

Allow your customers to interact instantly and securely by SMS or via Call Back to confirm or reschedule appointments, rate services, agree to terms and conditions, confirm trading operations   etc.

International and Local Presence


Create a local presence anywhere with one of the widest coverages of SMS- and voice-enabled
phone numbers available worldwide.

Short Link Tracking

 

Gather activity metrics and meaningful analytics by tracking clicks on personalized short links sent via SMS.

Virtual Number Management

Ensure each customer receives notifications  from a consistent, local number by owning and managing a large pool of virtual local and international numbers.

High-Deliverability SMS


Immediate and secure delivery of SMS to customers in any location on any SMS compatible device.

Validation

 

Validate that a destination GSM phone number is active, connected, and capable of receiving messages. This will ensure the engagement of real, active customers.

 

HTTP API / SMPP

Integrate Express SMS API and implement SMS Notifications, OTP, Reminders, 2FA (2-factor authentication) with your workflows and build apps that send SMS with our redundant SSL SMS API.

Viber Messaging (Beta)

Send messages of up to 900 characters with no symbol or encoding restrictions to any country of the world. Add emoticons, image, video, link, sticker, video and recorded voice to your text messages. Exceed SMS limitations for length and interactivity. Deliver messages with fallback to SMS if your customers do not support Viber.

WhatsApp Messaging (Beta)

WhatsApp supports sending and receiving a variety of media: text, photos, videos, documents, and location, as well as voice calls. WhatsApp has also built end-to-end encryption to protect private information. WhatsApp lets people communicate anywhere in the world without barriers.

Telegram (Beta)

A cloud-based mobile and desktop messaging app with a focus on security and speed. Telegram operates like a combination of both SMS and email. In addition to this, Telegram supports end-to-end encrypted voice calls.

WeChat (Beta)

A Chinese multi-purpose messaging, social media and mobile payment app. First released in 2011, it became the world's largest standalone mobile app in 2018, with over 1 billion monthly active users.

Unlimited possibilities

Connect Express with a wide library of tools to create custom workflows and automate your tasks

Hubspot

Zendesk

Freshdesk

WhatsApp

Salesforce

Gmail

Slack

Mailchimp

Zoom

WordPress

Spotify

Dropbox

Monday

Zoho

Discord

Telegram

Teams

Features

Bulk SMS & SMS Marketing

Send SMS Marketing broadcast to customers or potential leads

HLR Number Validation

Ensure the validity of your mobile numbers and reduce your messaging costs by keeping a clean, high quality mobile database that is constantly updated

Meeting Reminders

Schedule SMS and send personalized meeting reminders to your customers to avoid no-shows.

Privacy & Regulatory Compliance

Stay compliant with latest privacy regulations including US SMS compliance and GDPR. Honor Opt-Outs, allow Opt-in Mechanisms and enable calls to action.

Global Delivery

Improve critical SMS delivery ratio by relying on our direct connections with global coverage.

Surveys & Feedback Requests

With three clicks, run Surveys or SMS Polls and receive feedback from your contact lists. Deploy 2-way SMS

Two-factor verification & One-time passwords

Powerful SMS API gateways to enable robust security

SMS Notification

Send SMS to customers when they purchase, place an order, book an appointment or conduct important financial transactions.

Cross-Platform Interaction

Interact with customers wherever they are across any device or channel.

Message Open Rate with campaign targeting
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