Network Operations Center Engineer

We are seeking an NOC engineer to help monitor our networks and computer systems. In this role, you will be responsible for monitoring the performance of our systems, troubleshooting problems, and responding to network issues. You may also be required to configure system hardware and manage system back-ups.

As an NOC engineer, you should demonstrate advanced knowledge of network deployment and infrastructure, excellent troubleshooting skills, and the ability to work flexible hours. You should be able to diagnose and resolve network issues and minimize any downtime

Responsibilities:

  • Monitor system alarms and take proactive and reactive actions when needed
  • Maintain client’s servers – ensure their uninterrupted operation, as well as creating, modifying and deleting both physical and virtual machines
  • Address issues with external providers and work on resolution within SLA
  • Drive projects for migration and update of client’s systems
  • Maintain a healthy pool of backup systems and verify they are ready for quick deployment
  • Handle proactive and reactive tickets coming from other departments within the company – deployment, integrations, technical support

Requirements:

  • Relevant education
  • 2 years experience as a NOC engineer, or a similar position within the telecommunications industry
  • Experience with cloud infrastructures (AWS, Azure, GCP)
  • Linux/Unix understanding and experience
  • Fluency in English both written and verbal

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